Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to SENMU. The terms “we”, “us” and “our” refer to SENMU.
SENMU operates this online store and website, including all related information, content, features, tools, products and services provided to you through the website (the “Services”). Our store is powered by Shopify.
These Terms of Service, together with the policies referenced on this website, describe your rights and responsibilities when using our Services.
By visiting, interacting with, purchasing from, or otherwise using our Services, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By using the Services, you represent that you are at least the age of majority in your state, province or country of residence.
You may be required to provide information such as your email address, billing information, payment information and shipping address. You agree that all information you provide is accurate, current and complete.
You are responsible for maintaining the confidentiality and security of your account credentials and for activity conducted through your account.
SECTION 2 – OUR PRODUCTS
We make reasonable efforts to accurately display and describe our products. However, product colors, appearance and packaging may vary slightly depending on your device, display settings, manufacturing batch or other factors.
Product descriptions, specifications, availability and packaging may be changed without notice.
We reserve the right to discontinue products or limit quantities sold to any person, geographic region or jurisdiction.
Our herbal powder products are intended for external use only. Customers should review all product information and usage instructions before use.
SECTION 3 – ORDERS
When you place an order, you are submitting an offer to purchase.
SENMU reserves the right to accept, reject or cancel an order where reasonably necessary, including in cases involving payment issues, suspected fraud, incorrect pricing, inventory problems or shipping restrictions.
Payment must be successfully processed before an order is fulfilled.
Please review your order carefully before submitting it.
Returns, refunds and cancellations are governed by our Return and Refund Policy available on this website.
Products purchased through our store are intended primarily for personal or household use unless otherwise agreed.
SECTION 4 – PRICES AND BILLING
Prices, discounts and promotions may change without notice.
The price charged will be the price displayed at the time the order is placed and confirmed.
Unless otherwise stated, prices may not include taxes, customs duties, import charges or other fees imposed by authorities in the destination country.
You agree to provide accurate and complete billing and payment information.
You represent that you are authorized to use the payment method submitted for your purchase.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times shown on our website are estimates and are not guaranteed.
Orders may be shipped internationally and may be subject to carrier delays, customs inspections, customs clearance procedures or other events outside our control.
We are not responsible for delays caused by shipping carriers, customs authorities, weather, transportation disruptions or other circumstances beyond our reasonable control.
Customers are responsible for providing a complete and accurate delivery address.
Additional information regarding shipping is provided in our Shipping Policy.
SECTION 6 – INTELLECTUAL PROPERTY
Unless otherwise stated, the content of our Services, including trademarks, brand names, product names, text, images, graphics, photographs, videos, designs and other materials, is owned by SENMU or used with permission.
Such content is protected by applicable intellectual property laws.
You may use our Services for personal, non-commercial purposes only.
You may not reproduce, distribute, modify, republish, sell or commercially exploit our content without prior written permission.
SENMU names, logos, product names and brand elements may not be used without permission.
SECTION 7 – OPTIONAL TOOLS
We may provide access to tools or services operated by third parties.
We do not control such third-party tools and provide access to them on an “as is” and “as available” basis.
Your use of third-party tools is at your own discretion and may be subject to separate terms and policies imposed by the relevant provider.
SECTION 8 – THIRD-PARTY LINKS
Our Services may contain links to third-party websites.
We are not responsible for the content, accuracy, policies, products or services of third-party websites.
If you choose to access a third-party website, you do so at your own risk.
Please review the applicable policies and terms of any third-party website before completing a transaction.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
SENMU is powered by Shopify, which provides the ecommerce infrastructure used to operate our store.
Any purchase made through our store is a transaction directly between you and SENMU.
Shopify is not the seller of SENMU products and is not responsible for product performance, fulfillment, delivery, refunds or other matters relating to purchases made from SENMU.
SECTION 10 – PRIVACY POLICY
Personal information collected through our Services is handled in accordance with our Privacy Policy, which is available on this website.
Because our store is hosted by Shopify, certain personal information may also be collected and processed by Shopify and other service providers used to operate the store, process payments, prevent fraud and fulfill orders.
By using the Services, you acknowledge the processing of personal information as described in our Privacy Policy.
SECTION 11 – FEEDBACK
If you voluntarily submit reviews, suggestions, comments, ideas, photographs or other feedback to SENMU, you grant us permission to use that feedback for reasonable business purposes, including operating, improving and promoting our Services.
You represent that you have the necessary rights to submit such content and that your content does not violate the rights of others.
We may remove feedback or content that we reasonably determine to be unlawful, misleading, abusive, obscene, infringing or otherwise inappropriate.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies or omissions involving product descriptions, prices, promotions, shipping charges, delivery estimates or availability.
We reserve the right to correct such errors and update information at any time.
Where permitted by law, we may cancel or modify an order if material information affecting the order was incorrect.
SECTION 13 – PROHIBITED USES
You may use the Services only for lawful purposes.
You may not use the Services to violate applicable laws or regulations, infringe intellectual property rights, harass or harm others, submit fraudulent information, distribute malware, interfere with website security, collect personal information unlawfully, engage in unauthorized scraping or attempt to circumvent security measures.
We reserve the right to restrict or terminate access to the Services in cases of misuse.
SECTION 14 – AUTOMATED TOOLS AND AGENTS
Automated software, bots or agent-based tools must not access, interfere with or misuse our Services in a manner that violates applicable law, these Terms, website security measures or access restrictions.
We may restrict automated access where necessary to protect our website, customers or Services.
SECTION 15 – TERMINATION
We may suspend or terminate access to our Services if these Terms are materially violated.
Termination does not affect obligations or liabilities incurred before termination.
Sections relating to intellectual property, liability, indemnification, governing law and other provisions that by their nature survive termination will remain effective.
SECTION 16 – DISCLAIMER OF WARRANTIES
Information provided through our Services is intended for general informational purposes.
Except where applicable law provides otherwise, our Services and products are provided on an “as is” and “as available” basis.
We do not guarantee that the website will always operate without interruption, delay or error.
Nothing in these Terms excludes warranties or rights that cannot lawfully be excluded.
SECTION 17 – LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, SENMU and its service providers will not be liable for indirect, incidental, special, consequential or punitive damages arising from use of the Services or products purchased through the Services.
Nothing in these Terms limits liability that cannot legally be limited or excluded under applicable law.
SECTION 18 – INDEMNIFICATION
To the extent permitted by law, you agree to indemnify and hold SENMU and its service providers harmless from claims, losses or liabilities arising from your material violation of these Terms, applicable law or the rights of another person.
SECTION 19 – SEVERABILITY
If any provision of these Terms is determined to be invalid, illegal or unenforceable, the remaining provisions will continue to remain valid and enforceable to the fullest extent permitted by law.
SECTION 20 – WAIVER AND ENTIRE AGREEMENT
Failure to enforce any provision of these Terms does not constitute a waiver of that provision.
These Terms, together with policies posted on our website, constitute the agreement governing your use of the Services.
SECTION 21 – ASSIGNMENT
You may not assign or transfer your rights or obligations under these Terms without our prior written consent.
We may transfer or assign our rights and obligations where reasonably necessary in connection with the operation or transfer of our business.
SECTION 22 – GOVERNING LAW
These Terms of Service and any agreements relating to the Services shall be governed by and construed in accordance with the laws of Japan.
To the extent permitted by applicable law, disputes arising from or relating to these Terms or the Services shall be subject to the jurisdiction of the courts having jurisdiction over Osaka, Japan.
SECTION 23 – HEADINGS
Section headings are included for convenience only and do not affect the interpretation of these Terms.
SECTION 24 – CHANGES TO THESE TERMS
We may update these Terms from time to time.
The most current version will be available on this website.
Where required by applicable law, material changes will be communicated through an appropriate notice.
Continued use of the Services after changes take effect constitutes acceptance of the revised Terms to the extent permitted by law.
SECTION 25 – CONTACT INFORMATION
Questions regarding these Terms of Service may be sent to:
Trade name: SENMU
Email: dunsenmu7777@gmail.com
Physical address:
Room 305, Noenvi Heights
3-3-65 Uriwari, Hirano-ku
Osaka-shi, Osaka 547-0024, Japan