Shipping policy
Shipping Policy
Order Processing
Orders are processed after payment is successfully confirmed.
Shipping Destination
We currently offer standard shipping to customers in the United States.
Shipping Cost
Standard shipping to the United States is free.
Estimated Delivery Time
Orders are shipped from China.
Estimated delivery time is 7–20 business days after shipment.
Delivery times are estimates and may vary depending on the destination, carrier operations, customs processing, weather, holidays, or other circumstances outside our control.
Tracking Information
Where tracking information is available, it will be provided after the order has been shipped.
Customs and Import Charges
Customers are responsible for any customs duties, import taxes, or other charges that may be imposed by authorities in the destination country, unless otherwise stated at checkout.
Shipping Address
Please ensure that your shipping address is complete and accurate before placing your order.
We are not responsible for delays or delivery failures caused by incorrect or incomplete address information provided by the customer.
Lost, Damaged, or Delayed Orders
If your order arrives damaged, is significantly delayed, or appears to be lost, please contact us at:
dunsenmu7777@gmail.com
Please include your order number and any relevant tracking information or photos so that we can review the issue.